Living Haus: Hausberatung mit einem Klick dank Zoom

Winner
Excellence in Brand Strategy and Creation
Brand Communication – Digital solutions & Apps

Credits

Company / Customer

Details

DACH premiere: Living Haus and Zoom present on-demand video advice for prospective homebuyers. From 9 a.m. to 9 p.m., 7 days a week, the intuitive website integration enables an immediate connection to regional home consultants. No appointment booking, no app installation, no anonymous call centre - simply click on the website and speak live with a local expert within 45 seconds. A pioneering step for efficient and customer-orientated house building marketing.

The Jury‘s Statement

Living Haus revolutionizes the experience of building a house with its video consultation on demand. The seamless integration with Zoom enables direct, personal consultation between building enthusiasts and regional home consultants - without waiting time or prior appointment. This innovation takes the customer experience to a new level by making individual advice available around the clock and thus strengthening the feeling of security and trust of the builders. Living Haus sets new standards in digital customer communication and shows how creative solutions and the use of technology can redefine customer proximity and service orientation in the construction industry.

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