Suchen war gestern - heute sind Antworten gefragt: Der KSB-Bot liefert sie
Winner
Excellence in Brand Strategy and Creation
Best AI Project of the Year
Details
Searching is a thing of the past! The KSB Bot revolutionizes healthcare web searches. As Switzerland's first hospital using Chat-GPT technology, Kantonsspital Baden (KSB) makes complex content easily accessible. With an optimized website, an AI-powered knowledge database, and user-friendly design, the bot delivers answers instantly—from parking fees to medical topics. Over 10,000 daily queries show its success. Developed with Ascent and Aiaibot, the KSB Bot stands for innovation and user focus, tailored to patients' needs.
The Jury‘s Statement
Kantonsspital Baden has created an impressive solution for digital accessibility in healthcare with its AI project. The combination of technological precision and clear user focus makes this project stand out. By integrating an AI-based knowledge database and user-friendly design, complex content is made intuitively accessible. The strategic reduction of website content and mobile optimization showcase a well-thought-out implementation. This project establishes a new benchmark for digital service quality in the healthcare sector.
