DSL Hilfe App

Description

Convenient, helpful, simple to use: with the “DSL-Hilfe-App” [DSL help app] Telekom it is a breeze for customers to set up their own DSL connection using their smartphone or tablet. When there is a problem, the router analysis offers quick help. You can use the app to access the main router settings directly. The clear design makes it easy to get an overview. The straightforward user guidance and easy-to-understand illustrations provide quick and foolproof help in every area.

Statement of the jury

Telekom has successfully made the change from a technology to an experience brand and is making that clear in many different ways. The motto “Alles auf Einfach” (Set everything to simple) is clearly noticeable with the DSL support app. The clear design makes it easy to get an overview. The straightforward user guidance and easy-to-understand illustrations provide quick and foolproof help in every area. The option to easily add extra data volumes is also a very sensible feature. An easy-to-use and well-made app that is fully in tune with Telekom’s stated quality of service.